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Overview

Course Prescription

Focuses on marketing strategy, planning, and implementation in a digital world. Discusses digital transformation and its impact on customer engagement and consumer behaviour. Builds critical skills in online data analytics.

Course Overview

This course provides a comprehensive strategic view of digital marketing, including SEO, Digital Analytics, Social Media, and Marketing Automation, all of which are crucial for organisations operating in the 21st century. Students will engage in an in-depth exploration and application of strategic processes involved in developing digital marketing strategies. Upon completion, students will be proficient in 1) conducting strategic evaluations of existing digital marketing initiatives, 2) utilising advanced analytics tools to assess the efficacy of digital marketing strategies, and 3) developing sophisticated, data-driven digital marketing plans.
Recognised for its innovative approach, the course was featured as an exemplar in the 2023 Teaching and Learning Horizon Report.

Workload Expectations

This course is a standard 15-point course. Students are expected to dedicate 12 hours per week to each 15-point course in which they are enrolled. For this course, students can anticipate 1 hour of lectures, a 2-hour tutorial, 3 hours of reading and contemplation of the content, and 6 hours of work on assignments.

Locations and Semesters Offered

Location
City

Teaching and Learning

Campus Experience

Given the applied practical nature of the course, attendance is expected at all scheduled activities. While lectures will be available as recordings, other learning activities, such as in-class individual or teamwork exercises, will not be recorded. The course activities follow a standard weekly timetable.

In the event of digital delivery, lectures will be pre-recorded to ensure uninterrupted content delivery. Students are expected to watch these lectures before attending class. Pre-recorded lectures for each week will be made available prior to the Zoom sessions, allowing students to view the material at their own pace and on their own time.

Learning Resources

Taught courses use a learning and collaboration tool called Canvas to provide students with learning materials including reading lists and lecture recordings (where available). Please remember that the recording of any class on a personal device requires the permission of the instructor.

Additional Information on Learning Resources

There is no textbook required for this course due to the ever-changing nature of digital marketing. Instead, the course utilises a combination of relevant academic articles and resources from leading industry platforms such as HubSpot, Hootsuite, SEMRush, and Sprout Social.

Additionally, the course incorporates activities using HubSpot CRM. Through the HubSpot Education Partner Program (EPP), students receive complimentary access to the company's CRM and all features available in the Marketing Pro package. This access includes tools for SEO, social media, email marketing, and much more.

Copyright

The content and delivery of content in this course are protected by copyright. Material belonging to others may have been used in this course and copied by and solely for the educational purposes of the University under license.


You may copy the course content for the purposes of private study or research, but you may not upload onto any third-party site, make a further copy or sell, alter or further reproduce or distribute any part of the course content to another person.

Learning Continuity

In the event of an unexpected disruption, we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and course assessment continues to meet the principles of the University’s assessment policy. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator/director, and if disruption occurs you should refer to the university website for information about how to proceed.

Other Information

The course actively collaborates with real organisations as clients, bringing authentic digital marketing challenges directly into the classroom. Past collaborations have included Ecostore and St John NZ, providing students with the opportunity to engage in practical problem-solving and gain invaluable hands-on experience.

Academic Integrity

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed for potential plagiarism or other forms of academic misconduct, using computerised detection mechanisms.

Similarly, research students must meet the University’s expectations of good research practice. This requires:

  • Honesty - in all aspects of research work
  • Accountability - in the conduct of research
  • Professional courtesy and fairness – in working with others
  • Good stewardship – on behalf of others
  • Transparency – of research process and presentation of results
  • Clarity - communication to be understandable, explainable and accessible

For more information on the University’s expectations of academic integrity, please see the Academic Conduct section of the University policy hub.

Disclaimer

Elements of this outline may be subject to change. The latest information about taught courses is made available to enrolled students in Canvas.

Students may be asked to submit assessments digitally. The University reserves the right to conduct scheduled tests and examinations online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. In exceptional circumstances changes to elements of this course may be necessary at short notice. Students enrolled in this course will be informed of any such changes and the reasons for them, as soon as possible, through Canvas.


Additional Information on Academic integrity

Students are encouraged to use University of Auckland resources to avoid penalties for poor academic integrity. For an overview, go to: https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/academic-integrity-copyright/about-academic-integrity.html
For examples of how to avoid academic integrity issues, go to: https://www.cite.auckland.ac.nz/index.html

Assessment and Learning Outcomes

Additional Information on Assessment

The assessments are designed to cover three essential areas:
1. Understanding the fundamentals of digital marketing strategy.
2. Analysing current digital marketing strategies for effectiveness and relevance.
3. Developing and formulating strategic digital marketing proposal for a client organisation.The cumulative value of all assessments is 100%, with a minimum score of 50% required for successful course completion.

Course Learning Outcomes

CLO #OutcomeProgramme Capability Link
1
2
3
4
5

Assessments

Assessment TypeAssessment PercentageAssessment Classification

Student Feedback, Support and Charter

Student Feedback

Feedback on taught courses is gathered from students at the end of each semester through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions. Your feedback helps teachers to improve the course and its delivery for future students. In addition, class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

Additional Information on Student Feedback

Based on feedback from students who studied between 2021-2023, several enhancements will be made to improve the learning experience:1. Integration of industry certifications: Understanding the importance of practical, real-world skills in digital marketing, an industry certification has been integrated as a part of the course assessment.
2. AI applications in marketing will be integrated across all modules, with a variety of AI tools introduced to enhance learning and application. Students will explore how AI can be seamlessly incorporated into different aspects of digital marketing, gaining hands-on experience with cutting-edge technology.

Class representatives

Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.

Tuākana

Tuākana is a multi-faceted programme for Māori and Pacific students providing topic specific tutorials, one-on-one sessions, test and exam preparation and more. Explore your options at Tuakana Learning Communities.

Inclusive Learning

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website.

Wellbeing

We all go through tough times during the semester, or see our friends struggling. There is lots of help out there - please see the Support Services page for information on support services in the University and the wider community.

Special Circumstances

If your ability to complete assessed work is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due. If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page. This should be done as soon as possible and no later than seven days after the affected test or exam date.

Student Charter and Responsibilities

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter.

Student Academic Complaints and Disputes

Students with concerns about teaching including how a course is delivered, the resources provided, or supervision arrangements, have the right to express their concerns and seek resolution. The university encourages informal resolution where possible, as this is quicker and less stressful. For information on the informal and formal complaints processes, please refer to the Student Academic Complaints Statute in the Student Policies and Guidelines section of the Policy Hub.