This course is offered in two delivery modes:

Campus Experience

Attendance is invited at scheduled activities, including workshops and optional clinics, to complete components of the course.
Lecture material will be presented in advance and available as recordings. Other learning activities, including workshops, will not always be available as recordings.
The course will include live online events, including group discussions and workshop activities for students who do not or cannot join on campus.
Attendance on campus is not required for the assessment.
The activities for the course are scheduled as a block delivery.

Online

If attendance in person is not desirable or possible, then attendance online is required at scheduled online activities, including workshops, to complete and receive credit for components of the course. Details for the eight Friday morning 3-hour workshops can be found on Student Services Online.
The course will include live online events, including group discussions and activities, which may be recorded where possible.
Attendance on campus is not required for the assessment.
Where possible, study material will be released progressively throughout the course. The activities for the course are scheduled as a block delivery.

This course runs to the University semester/quarter timetable, and all the associated completion dates and deadlines will apply.

The course uses flipped methods, which involves watching lecture videos and reviewing readings, prior to the in-class workshops. We use a range of teaching methods, including putting theory into practice through a set of hands-on activities. The workshops usually enable students to practice skills with mentoring from the lecturer so that students can then hone their technique outside of class. There is a mix of direct instruction, as well as a lot of class discussion and questioning. The teaching welcomes student participation, and is most definitely not a stand-and-delivery method, but rather supported mentoring as students move through the human centred design process.

Taught courses use a learning and collaboration tool called Canvas to provide students with learning materials including reading lists and lecture recordings (where available). Please remember that the recording of any class on a personal device requires the permission of the instructor.

In advance of class students will be guided to familarise themselves with Zoom video-conferencing software and Miro Online Whiteboard.

The content and delivery of content in this course are protected by copyright. Material belonging to others may have been used in this course and copied by and solely for the educational purposes of the University under license.

You may copy the course content for the purposes of private study or research, but you may not upload onto any third-party site, make a further copy or sell, alter or further reproduce or distribute any part of the course content to another person.

In the event of an unexpected disruption, we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and course assessment continues to meet the principles of the University’s assessment policy. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator/director, and if disruption occurs you should refer to the university website for information about how to proceed.

The course involves a mix of skill development, discovery, innovation, creativity, group work, and online collaboration. Many of these aspects may seem challenging, especially for students who are relatively new to such knowledge or ways of working.
However, the course is designed to coach students through the process. The collaborative focus of the course recognises that people have different strengths that are useful to achieve the desired goals, and no single student is expected to know innovation methods or be proficient in these skills in advance.
Social innovation is social first and foremost; collaboration and working with others are cornerstones of social innovation, social change, and leadership, and the course provides fertile ground for learning about these aspects. Teamwork in the course is facilitated by establishing shared expectations and a structured and confidential review process to ensure fairness in relation to assessment. It is not possible to complete this course without participating in the teamwork design process.

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed for potential plagiarism or other forms of academic misconduct, using computerised detection mechanisms.

Similarly, research students must meet the University’s expectations of good research practice. This requires:

• Honesty - in all aspects of research work
• Accountability - in the conduct of research
• Professional courtesy and fairness – in working with others
• Good stewardship – on behalf of others
• Transparency – of research process and presentation of results
• Clarity - communication to be understandable, explainable and accessible

For more information on the University’s expectations of academic integrity, please see the Academic Conduct section of the University policy hub.

Elements of this outline may be subject to change. The latest information about taught courses is made available to enrolled students in Canvas.

Students may be asked to submit assessments digitally. The University reserves the right to conduct scheduled tests and examinations online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. In exceptional circumstances changes to elements of this course may be necessary at short notice. Students enrolled in this course will be informed of any such changes and the reasons for them, as soon as possible, through Canvas.

To pass this course students must submit all assessments and achieve at least 50% for the overall course.

Feedback on taught courses is gathered from students at the end of each semester through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions. Your feedback helps teachers to improve the course and its delivery for future students. In addition, class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

The ability for students to join the required live workshops in person or in zoom depending on their circumstances was highly valued, and the course will again provide for hybrid learning. Most students eventually preferred joining in person due to the warm environments of their groups.

Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.

Tuākana is a multi-faceted programme for Māori and Pacific students providing topic specific tutorials, one-on-one sessions, test and exam preparation and more. Explore your options at Tuakana Learning Communities.

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website.

We all go through tough times during the semester, or see our friends struggling. There is lots of help out there - please see the Support Services page for information on support services in the University and the wider community.

If your ability to complete assessed work is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due. If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page. This should be done as soon as possible and no later than seven days after the affected test or exam date.

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter.

Students with concerns about teaching including how a course is delivered, the resources provided, or supervision arrangements, have the right to express their concerns and seek resolution. The university encourages informal resolution where possible, as this is quicker and less stressful. For information on the informal and formal complaints processes, please refer to the Student Academic Complaints Statute in the Student Policies and Guidelines section of the Policy Hub.